Residents at the Goodwill Inn in Traverse City now have a weekly opportunity onsite that allows a nurse to review their medications and general health status.
Members from Munson Home Health, the Traverse Health Clinic, and Goodwill Inn have established time on Thursdays for clients to have their medications reviewed, a basic health screening, and education to help guests care for any chronic health conditions.
“This is a really great program for us. We have people who come here without adequate health care, inadequate medications, or the wrong medications,” said Elizabeth Post, manager of the Goodwill Inn. “This is a great program for them to start back on their health care. We also wanted to reduce reliance on Munson’s emergency room. We can triage their medical concerns and make more appropriate medical referrals.”
The nursing triage time began in June after a series of conversations between the hospital, the Traverse Health Clinic, and the homeless shelter, Post said. Guests at the shelter are living in poverty and often arrive with chronic health conditions that require appropriate care.
Munson Home Health nurse Kristin Harrison, R.N., has written some protocols for staff to follow when shelter guests have health needs. She said the triage provides a time for education as well as addressing basic needs.
“It’s a time the new residents can come in and we can go over their medications,” she said. “We also look at their health history to see if there are any recommendations we can make to the Goodwill Inn and to the Traverse Health Clinic.”
Harrison said the joint effort between volunteer nurses from the community and the Traverse Health Clinic currently offers eight guests a two-hour time block on Thursdays for health reviews. The time could expand based on need, she said.
Traverse Health Clinic staff nurse Karen Comella, R.N., said the triage will allow the clinic to connect with Inn residents who are new to the area. It also benefits the overall health system.
“We want to try and catch those people who have not been established with the Traverse Health Clinic,” she said. “I consider it a consultation time that offers pointers on what they can do with their health regime. It also is a chance to do some very basic follow-up if they are coming to the Traverse Health Clinic.”
Post said Goodwill Inn staff also has an after-hours phone number to contact a nurse about health concerns prior to seeking a physician’s care. Guests at the Inn also appreciate the nurses’ time.
“We’ve had great feedback from the guests who have received services,” Post said. “We are grateful to the nurses for all of their time and efforts.”
The Goodwill Inn averages 84 people a night and had more than 700 people use the shelter during the 2010 fiscal year, Post said.
Nurses interested in volunteering for the program may contact Harrison at (231) 935-9126.

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